Terms Of Use


*PLEASE READ FULLY AND CAREFULLY; You May Print For Your Records*
*Updated Mar 28 2023*

Resort Rentals International (HEREIN REFERRED TO AS RRI)) is a Licensed Florida Seller Of Travel and provider of a confirmed booking at the rental property located within the resort on their confirmed booking.

Users of our websites' and persons booking a rental unit on our websites' HEREIN REFERRED TO AS GUEST OR YOU.

GUEST’S FAMILY MEMBERS, GUESTS, AND INVITEES AT THE PROPERTY ARE HEREIN REFERRED TO AS OCCUPANTS

Use of Our Website, including VacayCondos.com, Res.VacayCondos.Com, RRIVacations.com & Beds24.com Booking Engine:

As the GUEST, your reservation will not be 100% confirmed until you receive the Confirmation Email stating that the reservation has been confirmed and verified by Resort Rentals International. We ask you to please wait to  book any non-refundable travel until you receive the Confirmation Email with your resort confirmation number and your receipt. This process generally takes 48 hours.

1. Payments:

Payment is required to secure the unit for your booking.  Payment methods provided may be authorized in advance of final charge.  When payment has been completed you will receive a receipt.  Payments will show on your statement as Resort Rentals Intl.

2. Booking Cancellation Policy:

Unless otherwise stated on the specific booking check out page, all bookings are non-refunable and non-changable. 

-    No refund for failure to arrive on the check-in date. 
-    No refund for departing prior to the check-out date. 
-    Refunds will not be provided for cancellations or delays with travel arrangements, weather, medical conditions, family emergencies, or any other circumstance that may prevent GUEST from arriving. Refunds will only be provided according to the Cancellation Policy in this rental agreement. Please consider purchasing Trip Cancellation Protection and/or Travel Insurance from a reputable insurance company.
-    COVID-19 poses a foreseeable risk to travel plans. GUEST agrees that RRI will not provide any exceptions to this policy for any COVID-19 related circumstance including but not limited to COVID illness, quarantine, or travel restrictions.
-    Refunds or Accommodations Credit will not be provided for closures of any shared amenities, facilities, activities, services, pools, or hot tubs.

Travel insurance is recommended and GUEST may secure coverage from an insurance company of their choice.
RRI Recommends Generali - more info can on travel insurance can be seen here: https://rrivacations.com/trip-protection

3. Booking modifications & Booking Requests:

Once a booking is made it cannot be modified. Name changes and requests are on a case by case basis and cannot be guarenteed.  Please reach out in advance as possible to [email protected] or call 407-930-4039 for assistance from an agent.

GUEST may place requests with their booking or directly with the resort for unit location, or additional amentities.  Requests are soley at the discretion of the resort, RRI does not guarentee any requests.

4. Unit Descriptions, Unit Photos, Unit View Types and Unit Availability :

All units at the resort are managed and maintained by the resort. Units are assigned by the resort according to their specific policy The resort may change the unit assignment based on maintinance, availability, check-in time, or other factors. Unit layout, furnishings, amenities, bed configuration and view may vary from the descriptions, images and floor-plan examples listed on our websites. GUEST are welcome to contact the resort directly with specific questions regarding the resort.

Unit photos are representative of the unit, specific unit is assigned at check-in

Unit view type categorizations are provided by the resorts.  RRI is unable to guarentee the results of a view type categoization. For example, an ocean view categorized unit may have a view obsctructed by landscaping, trees, sand dunes or other structures that are out of the control of RRI.

5. Property Conditions:

GUEST agrees the Property is provided as is, and RRI is not responsible for the condition of the Property. In no case shall RRI be liable or provide refunds or compensation for any inconvenience outside RRI’s control including but not limited to temporary defects or outages of water, gas, electricity, plumbing, television, appliances, doors, balconies, tubs, showers, or any other utility, or interruptions or limitation of any service or amenity. GUEST agrees to notify RRI and resort staff immediately upon noticing an unsatisfactory condition, issue, or any potentially hazardous condition at the Property, or if an incident occurs at the Property that is related to such a problem or condition. Additionally, the Property from time to time may undergo repairs or improvements which may result in noise and/or interruption of services or amenities. RRI will not provide refunds, reimbursements, or compensation of any kind for inconveniences or interruptions of any amenity, facility, utility, or any other service.

6. Resort Amenities, Resort Features, Resort Access, Construction & Repairs

GUEST bookings is for unit accomodations at designated resorts. GUEST is provided with access to resort features and amenities if available and offered to unit guests.  There may or may not be additional fees.

RRI does not accept liability for any inconveniences beyond our control including but not limited to temporary defects or outage of utilities, closures of resort amenities, or limitation of any other service. RRI will not provide refunds, reimbursements, or compensation for inconvenience or interruption utilities, resort amenities, or any other service.

GUEST is encourged to contact resorts to find out if any construction, repair or renovation projects are occuring or are planned to occur during their stay.
Any limitations, closures, or cancellations of; resort amenities, facilities, public spaces or events do not alter the terms of the agreement.

7. Unavailability of Facilities and Shared Amenities:

In no case shall RRI be liable or provide refunds for any inconvenience outside RRI’s control including but not limited to temporary defects or closures of shared amenities or facilities, utilities, or limitation of any other service or amenity. Additionally, the Property from time to time may undergo repairs or improvements which may result in noise and/or interruption of services or amenities. RRI will not provide refunds, reimbursements, or compensation for inconvenience or interruptions of any amenity, facility, or any other service.

8. Unavailability of the Property:

In the unlikely event the Property is not available for occupancy due to any event outside of RRI’s control, RRI reserves the right to secure comparable replacement accommodations. If RRI is unable to secure replacement accommodations, RRI shall immediately provide GUEST with a full refund of the Rental Amount. GUEST agrees to immediately contact RRI by phone or email if unavailability is determined upon GUEST’s arrival.

9. House Rules:

GUEST agrees to abide by all resort policies and ensure that all Occupants understand and comply with the resort policies including but not limited to maximum occupancy, pet policy, smoking policies, noise and nuisance policies, and check-in and check-out policies. 

Any failure by GUEST or OCCUPANTS to comply with any of the terms of house rules or resort policies may result in a forfeiture of your rights to rent the Rental Unit, up to and including immediate eviction from the Rental Unit without refund.

10. Assignment or Sublease Prohibited.

GUEST shall not assign or sublease the Property without written consent by RRI.

11. Consequences of Breach.

Any failure by GUEST or OCCUPANTS to comply with any of the terms and conditions within this Rental Agreement or Property policies may result in a forfeiture of GUEST payment(s) and rights to rent the Property, up to and including immediate eviction from the Property without refund. RRI will not be responsible for any loss or damage incurred by GUEST or OCCUPANTS caused by an eviction.

12. Governing Law:

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of Florida, without regard to the conflict of laws principles thereof.

13. Jurisdiction:

GUEST and RRI agree that personal jurisdiction shall exist in the State of Florida and that the State of Florida shall have subject-matter jurisdiction over any issues arising from interpretation or enforcement of this Agreement. Any lawsuits arising out of this Rental Agreement shall be brought in Lake County, Florida.

14. Court Costs and Attorneys’ Fees:

In the event of any dispute between the parties concerning the terms and provisions of this Rental Agreement, the prevailing party in such dispute shall be entitled to collect from the other party all costs incurred in such dispute, including but not limited to court costs and reasonable attorneys’ fees. 17. Severability. Any provision of any relevant terms and conditions within this Rental Agreement, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions within this Rental Agreement shall remain in full force and effect.

15. Indemnification, Release Of Liability and Assumption Of Risk:

GUEST agrees to hold harmless and indemnify Resort Rentals International for all claims for property damage, personal injury, or monetary loss resulting from GUEST’S actions or omissions, and the actions or omissions of any OCCUPANT of the Property

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUEST HEREBY WAIVES AND RELEASES ANY CLAIMS AGAINST RESORT RENTALS INTERNATIONAL, IT’S DIRECTORS, EMPLOYEES, AGENTS, OWNERS, AND REPRESENTATIVES, OFFICIALLY OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES FOR DEATH, PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH GUEST’S STAY AT THE PROPERTY. THIS LIMITATION APPLIES TO ALL CLAIMS FOR DAMAGES WHETHER BASED ON A THEORY OF WARRANTY, CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF RESORT RENTALS INTERNATIONAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF THE LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. GUEST AGREES TO USE THE PROPERTY INCLUDING ITS SHARED AMENITIES AND FACILITIES ENTIRELY AT THE GUEST’S OWN INITIATIVE, RISK AND RESPONSIBILITY.